Returns are accepted within two (2) weeks with a receipt. Merchandise must be unworn, with tags attached and in new condition. Customer is responsible for return shipping costs.
Costumes, Costume Accessories, Hats, Headpieces, Tights, Undergarments, Trimmings, Feather Goods, Studio Equipment and all Sale/Closeout items are NOT RETURNABLE (NO EXCEPTIONS).
Shoes must be unworn and in original undamaged shoe boxes. Shoe box should not be used as a shipping box for return.
Special Order and Over-sized (Special Order) Garments are NOT RETURNABLE.
Returns in excess of $100.00 requires written authorization from our office and is subject to a 20% restocking fee.
Any claims or discrepancies must be reported within 5 days of receipt of goods.