Return Policy

Costumes, costume accessories, hats, headpieces, tights, undergarments, cut fabrics & trimmings, feather goods, audio, gymnastic, studio & barre equipment, clearance items, & made to order items are NOT RETURNABLE. (NO EXCEPTIONS).
Costumes may be exchanged for size only if made within 10 days of receipt of order; enclose size instructions with each return. Exchanges are handled as new orders with corresponding delivery time. Enclose $7.50 per costume for exchange fee plus $9.00 shipping charge, per order.
Returned merchandise must be complete, not worn or soiled and in original package. (NO EXCEPTIONS).
Shoes must be unworn and in original undamaged shoe boxes. Shoe box should not be used as a shipping box for return.
Returned merchandise in excess of $100.00 requires prior authorization from our office, and is subject to a 15% re-stocking fee. Any return over $100.00 not authorized will be refused and returned at the customer's expense.
Returns must be made within 30 days from invoice date.
Enclose $9.00 shipping charge with all exchanges.
Any claims or discrepancies must be reported within 5 days upon receipt of goods. After this time period, we are not responsible for missing items. If carton is damaged, please do not destroy; you must file a claim with carrier for lost or damaged merchandise.